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Author Archives: Gaurav Dhy

Organizational Design

The Tiger Team:  What If Every Team Was Built for Battle?

Why your company’s emergency response holds the secret to everyday excellence.  The Moment Everything Changes Imagine this: you’re sitting in a meeting. Not just any meeting, but one that could determine whether your company sinks or swims. Your top client … Read More

The New Enterprise Architecture

From Viscous to Fluid: The Next Evolution of Enterprise Infrastructure

Why is your infrastructure flowing like honey when it could be flowing like water?  Remember high school thermodynamics? That moment when your teacher explained fluidity and viscosity, and suddenly the world made a little more sense? Water flows effortlessly around … Read More

Infrastructure Engineering

When Infrastructure Learns to Speak

Imagine this: It’s Monday morning. You’ve just walked into the office, coffee in hand, brain buzzing with a new idea you’ve been thinking all weekend. You sit down, start your system, crack your knuckles, and then…nothing. Your system sits there … Read More

Developer Productivity

The Logic of Fictionless Work – Perfectly Imperfect

Imagine a world where a developer walks into their workplace, gets quick access to the system, turns on their machine, and immediately switches into the work zone – writing code, solving problems, building the future.  No waiting, no delays, no … Read More

Vault in Minutes: Quick Guide to Secrets Management in Kubernetes

Gaurav Dhy and Elijah Snyder   Kubernetes is an amazing tool, but handling sensitive information like passwords, tokens, and API keys within Kubernetes environments can be a bit of a headache. In that context, HashiCorp Vault can be a powerful … Read More

Best Practices: HashiCorp Vault In Kubernetes Environments

Best practices for leveraging HashiCorp Vault within Kubernetes environments. … Read More

Feature Requests Process Challenge: A Dance Between Butter, Cream Cheese, and Personalized Delight

The eternal dilemma of choice: customization or standardization? For businesses, this question translates into a strategic conundrum of product offerings, service dynamics, customer satisfaction, and potential growth avenues! … Read More

Want A Change Management Toolset To Guide Your Customers To Success (Part -1)?

Frontline teams can leverage maturity models for better adoption and retention … Read More

A Champion Loss: Navigating the Waters of Key Account Changes

Loss Of Key Stakeholder: A Reality Every CSM Must Face … Read More

Surviving a Champion Loss: A Playbook for Customer Success Managers!

A playbook for managing key stakeholder change. … Read More