Mobile Banking App Upgrade

A CONVERSATION WITH

About

industry

Banking

company size

200-250

headquarter

Chicago

challanges

solution

results

SwiftBank Digital wanted to modernize its mobile banking app to improve user experience and enhance security features.

Problem:
The existing mobile app had outdated UI, limited functionality, and weak authentication methods.

Solution:

Redesigned the app with a modern, intuitive interface.
Integrated biometric authentication (fingerprint & face ID).
Added real-time spending analytics and budgeting tools.

Results:

62% increase in mobile transactions.
Customer satisfaction rating improved from 3.4★ to 4.8★.
Fraud incidents reduced by 45%.

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