Next Orbit

Outcomes As a Service

Reduce Costs
Increase Customer Value

Scalable Customer Success

We've pioneered a unique outsourced CSM model with a dedicated team of customer success professionals. We deliver a turnkey, best-in-class team assisted with repeatable playbooks and processes. You reap the benefits of an experienced and engaged customer-facing team at a fraction of the cost. How significant are the savings? Cost reductions of up to 50%.
Let us augment or handle your customer success management so you can focus on growth and innovation.

Onboarding as a Service

We've helped hundreds of customers onboard across numerous products and technologies. Reinforce or completely overhaul your customer onboarding process with our expert team. Whether you need us to supplement your existing efforts or take full control, we will be ready to support and ensure an enhanced customer experience.
Our approach is designed to integrate seamlessly with your operations, setting up your customers for success from the start.

On-Demand Support

If your support team is overwhelmed due to business growth or staff attrition, we'll help stabilize and strengthen your support operations. We provide both temporary and permanent staff augmentation solutions, tailored to elevate support services and achieve excellence.
We have an unwavering commitment to quality, and we continuously collect and disseminate the CSAT or NPS metrics. This ensures transparency and continuous oversight of our service delivery.

Ready to Save on Post-Sales?

+1 (833) ORBIT-00

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